FAQ

Tip Biosystems may have an appointed distributor network in your region. Please refer to our website under Distributor Tab or contact us for more details. You may also contact us at sales@tipbiosystems.com for price quotation.

The lead time is typically 4 -6 weeks for devices not in stock. 1 week for devices and consumables in stock.

Please contact your local Tip Biosystems representative in your region or please contact us at sales@tipbiosystems.com.

The Photopette device is designed for UV-VIS measurements in liquid samples.

Yes. It is designed for laboratory, Industry and field measurements.

The Photopette device is factory calibrated. Periodic yearly calibration is recommended.

Photopette is a state-of-the-art analytical device which complements benchtop instruments. It outperforms them however on several performance parameters such as: Dynamic range Speed and ease of measurements Optimized workflow and price Photopette comes with a standard- or custom- selection of fixed wavelength covering a wide range of applications and assays.

Photopette can perform several hundreds of thousand measurements before the rechargeable battery needs to be replaced.

The Photopette app is available for iOS and Android.

The recorded datasets are stored locally on your phone. We will never access any of your datasets. However, you may choose to share or export your data via email or google drive.

All measurements are stored in the form of datasets on your mobile device which you can access later. Renaming the datasets, adding notes or pictures are convenient options to easily remember the purpose and specifications of an experiment even long after.

Our export functionality using email or GoogleDrive allows you to store copies of your datasets in different locations.

All devices are shipped with a copy of our user manual. You may also download a copy from our website.

Use a micropette and pipette out the sample fluid present in the cavity of the CuveTip.

A measurement can be performed in less than 30 seconds. The Photopette is LED technology driven and there is no warmup or lamp change required.

The data is stored in the application memory and can be instantly shared through email or Google drive.

For more than 25000 measurements in a single charge. You can charge your device via USB port.

The warranty is one year.

We can provide you a custom made Photopette with your required wavelength in the range of 250 to 1050 nm. For details please contact us at sales@tipbiosystems.com.

We can help you with your application needs. Please contact our application specialist at support@tipbiosystems.com.

Use email or Google drive feature to export.

The Photopette app doesn’t require any signup or login authentications.

An internet connection is not required for the app usage. It’s fully functional even in the offline mode, except when the dataset export feature is required.

The app supports only iOS 8 and later versions. Photopette app doesn’t support previous versions of iOS. For Android, 4.3 and up is required.

No, the Photopette is a hand-held photometer. The name was derived from PHOTOmeter and PipETTE since it is a photometer with the form factor of a pipette. Samples are not drawn into the device but stay contained inside the disposable tip (CuveTips). Samples do NOT come in contact with the device itself.

Photopette was tested and certified by TUV SUD (Singapore) to meet regulatory requirements according to CE and FCC standards. The battery cell was tested to meet UN 38.3 safety requirements.

Ensure that the Bluetooth function is turned on on your iOS / Android device. Ensure that you have allowed all the permissions (including Location) on Android devices when you use the app for the first time. Please restart or reinstall the app to get the permission window to allow bluetooth and other permissions.